On November 27, I entered into a contract with Odido Online, purchasing an iPhone 13 scheduled for delivery on December 11. During the online contract process, I mistakenly selected the wrong identification ID, resulting in the delivery person being unable to deliver the phone. Upon contacting Odido, they canceled my contract, assuring me a refund within 15 days. Despite numerous follow-ups, they consistently promised a refund in 14 days, but I haven't received it yet. Is there an email address I can use to resolve this issue, as contacting them by phone has proven difficult? Thank you for assisting me.
I bought Iphone 13 , returned the phone and I’m still waiting for the refund
Uitgelichte reactie
Hi Gonzalo, welcome to our Community! Sorry to hear that you haven't received your refund yet. I'm happy to help you with this. Please send me a private message with your order number, 06-number, date of birth, zip code + house number and the last 4 digits of your IBAN. I'll look into it right away! 😄
+9Hi Gonzalo, welcome to our Community! Sorry to hear that you haven't received your refund yet. I'm happy to help you with this. Please send me a private message with your order number, 06-number, date of birth, zip code + house number and the last 4 digits of your IBAN. I'll look into it right away! 😄
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