Skip to main content
Beantwoord

Not receiving sms while abroad

  • 29 januari 2024
  • 5 reacties
  • 564 Bekeken

Hi

 

I am unable to receive any sms while I am abroad (outside eu). Could you let me know how I can fix it?

Beste antwoord door eric

Hi @Adithya Rao 

Also a good test is to change the mobile network in India.

Bekijk origineel

5 reacties

  • Auteur
  • heeft eerste post geplaatst
  • 2 reacties
  • 29 januari 2024

Roaming is enabled 


Marciano van Odido
Moderator
Forum|alt.badge.img+9

Hi Adithya, welcome to our Community. I hope you're having a good time in India! I've looked into it for you and I don't see any barrings on your account. I see you have a data bundle (Pink Zone) and receiving SMS should be free and it should be working. Are you connected to the network Bharti Airtel? Everything should work if you're connected to this network. Please let me know.

If it still doesn't work, please test this for me by sending an SMS to us: PRIJS INDIA to 5545. I'd love to hear from you! 😄


  • Auteur
  • heeft eerste post geplaatst
  • 2 reacties
  • 31 januari 2024

Hi,

I tested as you suggested and the sms went through, my phone is connected to Bharti Airtel network.

But I am still unable to send or receive SMS from Indian numbers. Which is an issue since my bank here is trying to send OTPs which I can't receive.


Marciano van Odido
Moderator
Forum|alt.badge.img+9

Hi Aditya, thank you for testing this. Good to hear that your data bundle is active on the Bharti Airtel network. I've looked into it and you should be able to receive SMS for free and send for € 0.75. Can you try the following:

  1. Restart your phone
  2. Check if roaming is on. If it already is, please turn it off and on again
  3. Can you only not receive verification SMS from your bank or also from regular people and their phones?
  4. You can check the phone number that your bank has. If it's 06, please change it to +316. If this doesn't work, please try a different (temporary) number from a friend of family member, to see if they get the SMS (standard procedure)

I hope one of these options fixes it for you. Please let me know!


eric
Super User
Forum|alt.badge.img+14
  • Odido Superuser
  • 8986 reacties
  • Antwoord
  • 2 februari 2024

Hi @Adithya Rao 

Also a good test is to change the mobile network in India.


Reageer


Cookiebeleid

Wij gebruiken cookies om uw bezoekers ervaring te verbeteren en te personaliseren. Ga je akkoord, of ga je door op de website dan ga je akkoord met ons cookiebeleid. Meer informatie.

 
Cookie instellingen