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New customer can’t seem to connect to internet

  • 7 juli 2024
  • 1 reactie
  • 31 Bekeken
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I just installed my new Internet modem, but it is not working. All of the lights are on, but the Internet light is red, and I have no connection. I have unplugged the modem several times and reattached the phone cable several times but nothing seems to work, I have no idea what to do 

Beste antwoord door Waqqas

Hello @samanthamintz 

You have a DSL connection? When is/was the installatiedatum?

Can you share a picture of the connection point where your modem is connected to?

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    Waqqas
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    • WaqqasSuper User
    • Odido Superuser
    • 21158 reacties
    • Antwoord
    • 7 juli 2024

    Hello @samanthamintz 

    You have a DSL connection? When is/was the installatiedatum?

    Can you share a picture of the connection point where your modem is connected to?

    Welkom op de Odido community!

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