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no internet connectivity after installation

  • 16 december 2020
  • 1 reactie
  • 212 Bekeken
S

Hi, I am waiting for last 20days for internet connection. called multiple times to customer care number no luck. installation guy came and inserted the cable and said fiber cable inactive so ask T mobile customer care. Customer care saying they reported back office but no resolution. Its annoying i never expected from Tmobile. I am help less now can some help me on my problem. Thanks in advance.

 

 

Beste antwoord door Brian

Hi @sreenu Our back office is still working on it. You should have been online on the 15th but we weren't able to establish a connection from the datacenter. My apologies for the delay, we’ll get you online as quickly as possible!

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1 reactie

Brian
Odido
  • BrianOdido
  • Oud-Moderator
  • 6076 reacties
  • Antwoord
  • 18 december 2020

Hi @sreenu Our back office is still working on it. You should have been online on the 15th but we weren't able to establish a connection from the datacenter. My apologies for the delay, we’ll get you online as quickly as possible!

Ik ben per 4-11-2021 niet meer werkzaam als Moderator op de Community. Ik zal eventuele privéberichten daarom niet meer kunnen beantwoorden maar mijn collega's helpen je graag! :)

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