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No Fiber and No technical support


Newly installed fibre just stopped working and the technical department just reply with “they are closed”???? How is there no stand-by technical support??? I guarantee there would have been if your debit order system didn’t work over the weekend!!! Odido is quick and easy to get you signed up and then they do not give a sh!t if you have internet or not…. 

Uitgelichte reactie

7 april 2025

Hi ​@UnpaidOpinion, welcome to our Community!

I obviously want to get you back online as soon as possible and will do my utmost to make this happen as quickly as possible. Could you just add the last 4 digits of your IBAN to your profile? I need them for verification purposes. If you let me know here when you have done so, I will start working for you immediately. Thanks in advance! 

11 reacties

Tommie van Odido
Moderator
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  • Moderator | Internet + TV
  • 13911 reacties
  • 7 april 2025

Hi ​@UnpaidOpinion, welcome to our Community!

I obviously want to get you back online as soon as possible and will do my utmost to make this happen as quickly as possible. Could you just add the last 4 digits of your IBAN to your profile? I need them for verification purposes. If you let me know here when you have done so, I will start working for you immediately. Thanks in advance! 


  • Auteur
  • is een Top Poster
  • 8 reacties
  • 7 april 2025

Hi ​@Tommie van Odido ,

 

Done


  • Auteur
  • is een Top Poster
  • 8 reacties
  • 7 april 2025

  • Auteur
  • is een Top Poster
  • 8 reacties
  • 8 april 2025

  • Auteur
  • is een Top Poster
  • 8 reacties
  • 8 april 2025

eric
Super User
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  • Odido Superuser
  • 8971 reacties
  • 8 april 2025

Hi ​@UnpaidOpinion ,

This is a forum where you talk with other customers. Moderators are also following the topics but this is not a chat with the customer Moderators do not work every day they run in shifts, so please do not bump your topic every few hours! If you need diret support, call the customer care on 0800-0092.


  • Auteur
  • is een Top Poster
  • 8 reacties
  • 8 april 2025

@eric - …


  • Auteur
  • is een Top Poster
  • 8 reacties
  • 9 april 2025

@Tommie van Odido - ???

@eric - ???


eric
Super User
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  • Odido Superuser
  • 8971 reacties
  • 9 april 2025

Please stop bumping this topic and specially tagging me! I am just another customer. Direct customer support is only avaliable by phone.


  • Auteur
  • is een Top Poster
  • 8 reacties
  • 9 april 2025

@eric - You added yourself to my thread buddy. 


eric
Super User
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  • Odido Superuser
  • 8971 reacties
  • 9 april 2025

hi ​@UnpaidOpinion 

This is a customer helps customer forum. I replied in your topic with some information about the service model from Odido by phone. Now I ask you not to keep tagging me, bumping and unnecesarry tagging is not allowed on this forum. (but that counts in general on forums). See the topic “how do we deal with each other in the community” When not respected, moderators can be asked to ban a user.


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