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Internet down in Almere Filmwijk

  • 22 december 2024
  • 4 reacties
  • 53 Bekeken

  • heeft eerste post geplaatst
  • 2 reacties

Goedemorgen,

I noticed that the Internet is down in Almere Filmwijk since Friday 20th December around 18:30. Somehow the Internet is not back. I saw in a mobile internet map that nearby in other places there are problems but my area is green. Is there any problem? where do we expect to have Internet back?

Dank je wel!

Uitgelichte reactie

23 december 2024

Hi ​@sephiman, thank you! I have checked your connection but I can see that you are back online. Is this correct and are you experiencing this at home? If not, I want to investigate further. In that case, please describe every light to me, on the modem but also on the converter. With the last one it super important that you describe every light, which one is burning or not, which colour and if the light is blinking or not. Thanks in advance!

4 reacties

Ishana van Odido
Moderator
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  • Moderator | Internet + TV
  • 2444 reacties
  • 22 december 2024

Hi ​@sephiman, I would like to investigate this! Can you check for me which lights you see of the first five on the modem? If it is correct you also have a fiber optic box, is the FO Link light burning on this? Thank you! Greetings, Ishana


  • Auteur
  • heeft eerste post geplaatst
  • 2 reacties
  • 22 december 2024

It is really unfortunate that I am not a home for a few days so I don't know until I'm back, I'll keep pinging home to check if it's back before coming back


  • Auteur
  • heeft eerste post geplaatst
  • 2 reacties
  • 22 december 2024

Finally Im back and I see the world led as red, I just restarted it with the same result and no Internet. The rest of the leds are green (power, ethernet, some circle). Wifi leds are off by choice.

The fiber box looks as usual with the orange led.


Cheyenne van Odido
Moderator
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  • Moderator | Internet + TV
  • 3395 reacties
  • 23 december 2024

Hi ​@sephiman, thank you! I have checked your connection but I can see that you are back online. Is this correct and are you experiencing this at home? If not, I want to investigate further. In that case, please describe every light to me, on the modem but also on the converter. With the last one it super important that you describe every light, which one is burning or not, which colour and if the light is blinking or not. Thanks in advance!


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