Skip to main content
Beantwoord

My internet connection is gone no link was sent for an appointment with Guidion

  • 10 februari 2023
  • 3 reacties
  • 52 Bekeken
T
  • togitoon
  • heeft eerste post geplaatst
  • 1 reactie

I don't know if anyone reads here but I'm having terrible customer service for my internet connection problem. My internet stopped working and I called customer service two times, they said they will send a link to make an appointment with the mechanic.

 

There is no link was sent, no solution to my problem. It's all in the air. I regret that I decided to use t mobile thuis. If anyone from t mobile reads here, please solve my internet problem. 

Beste antwoord door Demi van Odido

Hi @togitoon I have checked what’s going on, but I don’t see the application for a technician in the system yet. Just to be sure I have made one right now for you. You should receive an email/sms in a bit to schedule an appointment with Guidion. 

 

 

Bekijk origineel

3 reacties

Tommie van Odido
Moderator
Forum|alt.badge.img+10
  • Tommie van Odido
  • Moderator | Internet + TV
  • 13729 reacties
  • 10 februari 2023

Hi @togitoon I see you have been in touch with someone from our online customer service team. You will receive a message within 24 hours to schedule an appointment. If you have more questions, please let me know.

Life is too short to drink bad wine! Alleen een privébericht sturen als hier om gevraagd wordt.
T
  • togitoon
  • Auteur
  • heeft eerste post geplaatst
  • 1 reactie
  • 10 februari 2023

Hi @Tommie , thanks for answering my concern.

 

I'm waiting for the message with the link, hope this won't take much time. I'm trying to work with mobile hotspot experiencing drops in video calls etc... 

I appreciate if this is prioritized.

Regards 

Demi van Odido
Moderator
Forum|alt.badge.img+9
  • Demi van Odido
  • Moderator | Internet + TV
  • 1945 reacties
  • Antwoord
  • 11 februari 2023

Hi @togitoon I have checked what’s going on, but I don’t see the application for a technician in the system yet. Just to be sure I have made one right now for you. You should receive an email/sms in a bit to schedule an appointment with Guidion. 

 

 

Reageer


ForumvoorwaardenCookie instellingen

Cookiebeleid

Wij gebruiken cookies om uw bezoekers ervaring te verbeteren en te personaliseren. Ga je akkoord, of ga je door op de website dan ga je akkoord met ons cookiebeleid. Meer informatie.

 
Cookie instellingen