Hi William, welcome to our Community! Sorry to hear that this is your 3rd time reaching out, and please don't worry. I'm going to make sure that this is your last time and we're going to close it permanently this time. I've looked into your account and I don't see any cancellation request. I think there has been some confusion about the end of your contract. If your contract ends, your subsrcription always keeps running automatically, so that you don't get disconnected suddenly. You always have to cancel the subscription yourself. If you moved to the U.S. you didn't receive all the letters we've sent to you about the payment reminders. That being said: your subscription has ended a few months ago. I see that you did a last payment a few weeks ago and there are no open invoices anymore. Everything is good now. Payments are done and your subscription has ended. Please let me know if you have any questions. Otherwise I wish you a great stay in the United States and a good day!