Hello.

I have ordered 2 cellular phone numbers in Odido, both with the transfer and saving of the number from another operator (Youfone). And I already received both SIM-cards: one is phisycal SIM, and the second is eSIM.

Odido gave me the temporary phone numbers of these SIM cards. The same numbers are written on the packages from the SIM cards themselves.

As I understand it, until my phone numbers transfer process from previous operator not completed, both new sim cards should work, but with temporary numbers. However, none of the sim cards work: the phone says "No signal".

Please explain, is this some kind of problem with sim cards, or should they not work until the number transfer process is completed? If they don't have to, then why did Odido emails tell me the temporary numbers?

Thanks.