Skip to main content
Beantwoord

Replace huawei modem


Hi and a happy new year.

I am a client for almost 5 years now and from the start I was given a huawei modem.

Lately I noticed some connection problems and I would like to ask if it is possible to replace the modem with a newer one (zyxel)?

Beste antwoord door johndzervos

Hey again,

I am replying to let you know that I received the modem and everything works now.

Thanks a lot for your cooperation!

Bekijk origineel

5 reacties

Lisa
  • Oud-Moderator
  • 5725 reacties
  • 17 januari 2023

Hi @johndzervos, thanks a lot for letting us know! 😁 Really nice to read that you're a customer for more than 5 years. I immediately wanted to help you with this and I just swapped the Huawei modem for a Zyxel T-50. You can check the order in your My T-Mobile Thuis environment: https://thuismy.t-mobile.nl/bestellingen. Please let us know as soon as the new modem arrives if you're experiencing an improvement. 


  • Auteur
  • heeft eerste post geplaatst
  • 2 reacties
  • 17 januari 2023

Thank you very much for you immediate response. I will let you know when I receive the new modem.


Lisa
  • Oud-Moderator
  • 5725 reacties
  • 18 januari 2023

You're very welcome @johndzervos! ✨ Perfect, thanks in advance. 


  • Auteur
  • heeft eerste post geplaatst
  • 2 reacties
  • Antwoord
  • 13 februari 2023

Hey again,

I am replying to let you know that I received the modem and everything works now.

Thanks a lot for your cooperation!


  • is een Top Poster
  • 11 reacties
  • 21 februari 2023

Welke snelheid haal je binnen met deze 4G modem.


Reageer


Cookiebeleid

Wij gebruiken cookies om uw bezoekers ervaring te verbeteren en te personaliseren. Ga je akkoord, of ga je door op de website dan ga je akkoord met ons cookiebeleid. Meer informatie.

 
Cookie instellingen