[Personal information removed by moderator]

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Hi @Ahmed.S , I immediately forwarded this to our technical department. You will receive a confirmation by e-mail. They're going to try to solve the problem for you. If necessary, they will send a technician. The technician will contact you with an anonymous number to make an appointment.



I will send you an e-mail with a 7 Days Unlimited Voucher code. The e-mail explains how you can use the internet with this code in the upcoming days. Make sure you also check your SPAM Box. In the meantime our technical department will do everything they can to make sure you will be able to use your own internet again as soon as possible!

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Hi Geniva,

Thanks for your help

my connection get back to work fine late last night

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That's great news @Ahmed.S! Glad I could be of service. Have a nice day!

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