Hello,
My company is moving me abroad (i.e. not in the Netherlands), and I would like to cancel my Internet subscription.
Could you please assist me with this?
Thanks!
Moving abroad
Reputatie 7
+4
Hi
- Indicate on which date you would like to end the subscription? Please keep in mind that there is a one-month notice period.
- Add your customer number to your Community profile. Your customer number is structured like ABC12345 and you can find it in the e-mails we sent you or in Mijn Odido.
As soon as I know more, I can immediately arrange this for you!
Hi
I’d also rather stay, but this is life. I will be abroad already within a month, so I would like to initiate the cancellation as soon as possible. I have added my customer number to my profile, thanks again!
Reputatie 7
+9
You have added your mobile customer number
My bad, both customer numbers are now ok. The question is about the internet connection, for now I need to keep the phones numbers. Thanks!
Reputatie 7
+9
I can get the contract cancelled a day later for you
That is perfect, thank you!
Reputatie 7
+9
I have set it in motion for you
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