Hi!
I just start a new subscription for home internet. The modem package has delivered. I have followed the step-by-step installation. I got the email that the connection will delivered on 31 December 2024. But, until now there is no connection. So, I tried to surf to find answer in Odido Community. Then, I start to realize maybe there is problem with the ISRA point.

This is the ISRA point

This is how it’s look like inside the ISRA point (which I think maybe it miss the cable?)

And this is how it’s look like inside the meter cupboard

Can anyone help me with this issue?
Thank you.