Hi there,
I already moved out of the flat I had my T-mobile wifi in, and I recently received an email that stated that I need to return the modem. I cant do this as I’ve given the keys and don’t live in the Netherlands anymore. What can I do?
Bladzijde 1 / 1
Hello
Who has the modem now? Maybe you can ask them to return the modem?
Not returning the modem would mean that they'll charge you with €75.
Hi 
♂️
I understand items can sometimes be forgotten, but our hardware is on temporary loan. Please contact the new homeowner and have them send the modem back. If you can add a proof of shipment to this topic, I'll make sure the modem will be processed as having been returned. Thanks!
Reageer
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.