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Cancelled Contract but still getting Billed

  • 9 februari 2024
  • 1 reactie
  • 21 Bekeken
K

Good day, 

I trust that you are well. 

I have been in contact with two consultants now to have my contact canecelled and both times they said was done and now I see that I am still getting billed for things that I have already paid for when i closed the account. 

Kindly assist.

Uitgelichte reactie

11 februari 2024

Hi @K10yane , I have checked your Internet subscription on the email address that you also use on the Community, but this subscription was ended in 2022 and I don’t see any new bills after this. Is it possible that this is about your mobile subscription? 

    1 reactie

    Demi van Odido
    Moderator
    Forum|alt.badge.img+9
    • Demi van Odido
    • Oud-Moderator | Internet + TV
    • 1995 reacties
    • 11 februari 2024

    Hi @K10yane , I have checked your Internet subscription on the email address that you also use on the Community, but this subscription was ended in 2022 and I don’t see any new bills after this. Is it possible that this is about your mobile subscription? 

    Per 1 juni 2025 niet meer werkzaam als moderator. Voor vragen, maak een topic aan. De andere moderators helpen je dan zo snel mogelijk verder.

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