I have had really bad wifi since Saturday. I called at T-mobile around 3 times, one time i was told somebody will come over to take a look as there might be a problem with my connection cable. I still have not received an SMS to make an appointment. I called again today tried to solve it with the employee on the phone,  restart the router, factory reset, etc. Nothing worked too improve internet speed. 

I have done the speed test and this is how slow internet was. It is almost inexistent. It is truly unacceptable, some people need to work from home now and having internet and wifi is really important. Now then what happens now?