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Beantwoord

Noordwijk Wifi

  • 21 oktober 2024
  • 4 reacties
  • 21 Bekeken

No wifi since Wednesday last week and no contact from Odido. 

Beste antwoord door Cheyenne van Odido

Hi @Jane Barnes, thank you for starting this topic. I am sorry for my late response, but you placed this topic in the wrong category. I changed this right away. I can see now that you already had contact with us and that an investigation has started to fix your connection. Did we provide you with Unlimited Data on your mobile? If not, let me know. This will help in the meantime!

Bekijk origineel

4 reacties

Cheyenne van Odido
Moderator
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  • Moderator | Internet + TV
  • 3013 reacties
  • Antwoord
  • 24 oktober 2024

Hi @Jane Barnes, thank you for starting this topic. I am sorry for my late response, but you placed this topic in the wrong category. I changed this right away. I can see now that you already had contact with us and that an investigation has started to fix your connection. Did we provide you with Unlimited Data on your mobile? If not, let me know. This will help in the meantime!


  • Auteur
  • heeft eerste post geplaatst
  • 2 reacties
  • 24 oktober 2024

Thank you, yes I have data from you 

However still no Internet and no contact. I was told a contractor would call me to arrange an appointment. That was 2 days ago

 Can you please arrange for an appointment to fix the issue. 


Tommie van Odido
Moderator
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  • Moderator | Internet + TV
  • 14746 reacties
  • 24 oktober 2024

Hi @Jane Barnes, I can see that the engineer will visit you on the 27th! 


  • Auteur
  • heeft eerste post geplaatst
  • 2 reacties
  • 24 oktober 2024

Thank you, this is now the case after making yet another call to you. It's a pity it's,taken so long, this should have been arranged a week ago. 


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