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Beantwoord

Final bill settlement not received

M

I cancelled my Wifi Subscription with T-Mobile on 10th September 2022 and it’s been more than 2 months final bill is not settled and on website it shows as Paid. 

I called customer service multiple times but and they told I will receive money by Friday (2nd December 2022) but today is 5th and amount is not yet credited to my account.

Beste antwoord door Cal van Odido

Hi @Manoj Fulwani, thanks for posting a topic about this, this is certainly solvable! I am also surprised that you have not received the final settlement yet. I am determined to quickly transfer the money for you and that is why I have opened an inquiry for the financial department with the specific request to manually transfer you the funds. Usually it takes them about a week to handle the inquiry. 

I'll keep a close eye on it for you to make sure that you get what you deserve, this will be the final chapter!

Bekijk origineel

    2 reacties

    Cal van Odido
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    • Cal van Odido
    • Oud Moderator
    • 3618 reacties
    • Antwoord
    • 6 december 2022

    Hi @Manoj Fulwani, thanks for posting a topic about this, this is certainly solvable! I am also surprised that you have not received the final settlement yet. I am determined to quickly transfer the money for you and that is why I have opened an inquiry for the financial department with the specific request to manually transfer you the funds. Usually it takes them about a week to handle the inquiry. 

    I'll keep a close eye on it for you to make sure that you get what you deserve, this will be the final chapter!

    Vanaf 29 augustus 2024 ben ik niet meer werkzaam als Moderator op de Community. Voor vragen kan je bij één van de huidige Moderators terecht! Ben je op zoek naar kennisartikelen? Neem dan snel een kijkje in de handige Wiki: https://community.odido.nl/knowledge-base
    M
    • Manoj Fulwani
    • Auteur
    • heeft eerste post geplaatst
    • 1 reactie
    • 8 december 2022

    Thank you for looking in this will wait for the final settlement payment.

    Reageer


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