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Can't add my mobile subscription to my account

  • 25 september 2023
  • 1 reactie
  • 64 Bekeken
A

Hello can you help me please, I can't add my mobile subscription to my account.

I entered my number then 2 steps verification then error.

I tried in 2 different way but both give error:

Looks like my number is not registered to my new address, but I can not check this such as I can not enter this number to odido account.

1 reactie

Hajar van Odido
Moderator
Forum|alt.badge.img+9
  • Hajar van Odido
  • Moderator | Mobiel
  • 11665 reacties
  • 26 september 2023

Hi @Andrian 

Can you send me a private message with your 06-number, name, birth-date, address and the last 4 numbers of your IBAN? I can check if you already have an account and if so remove it so you can create a new acount. Looking forward to your message!

Neem snel een kijkje in de handige Wiki: https://community.t-mobile.nl/knowledge-base

Reageer


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