After checking the Odido website and my contract thoroughly, I made some calls to a bank while in Finland. While all the other calls I made while there were included in my contract as expected, I am now being charged over 200 euros for phone calls to one number. I had checked with who I was calling to ensure that it should be charged as a normal local call, and had checked the Odido website to see about the type of number and if I could find any rates. I could not find anything. The number I called has assured me that they are not charging me, and that the number I called is not one of their charge numbers. Speaking with Odido representatives has not been helpful, and they could not explain why I was not charged when calling this number from Estonia. This has been a very frustrating experience, and I still cannot find information on the Odido website about calling rates.
Reageer
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