My contract has 120 min NL + EU. I’ve been having this contract with T-Mobile for at least 5 years now.
I quite often call my parents to Romania (which is part of EU), and I’ve never been charged for these calls. They get deducted out of my 120 min. This changed this month however.
Now I see that I still have 116 min left in my monthly use, but I have extra costs of 4,43€ for a call to Romania. The same that I always make, to the same number. I feel like something went wrong with the migration from T-Mobile to Odido.
Is anyone having similar issues?
Thank you!
Beste antwoord door eric
FunnyGhost schreef:
Yes I did! But nobody told me anything!
also, in the app it still says 120min NL + EU.
also when I check the details, it says “Buitenland Internet + Bellen”
Yes, the 120 minutes NL+EU is to call within the Netherlands to other Dutch numbers and when you are roaming abroad, you can also call from your home bundle.
What is different is when you call from NL TO EU numbers. With the new “limited” databundels there is no calling from NL to EU in a bundle. When you select a unlimited data bundle there is also voice TO the EU included.
I aggree that it needs more reading and it is all in Dutch, so harder to understand for non Dutch people.
also when I check the details, it says “Buitenland Internet + Bellen”
Yes, the 120 minutes NL+EU is to call within the Netherlands to other Dutch numbers and when you are roaming abroad, you can also call from your home bundle.
What is different is when you call from NL TO EU numbers. With the new “limited” databundels there is no calling from NL to EU in a bundle. When you select a unlimited data bundle there is also voice TO the EU included.
I aggree that it needs more reading and it is all in Dutch, so harder to understand for non Dutch people.
also when I check the details, it says “Buitenland Internet + Bellen”
Yes, the 120 minutes NL+EU is to call within the Netherlands to other Dutch numbers and when you are roaming abroad, you can also call from your home bundle.
What is different is when you call from NL TO EU numbers. With the new “limited” databundels there is no calling from NL to EU in a bundle. When you select a unlimited data bundle there is also voice TO the EU included.
I aggree that it needs more reading and it is all in Dutch, so harder to understand for non Dutch people.
Thanks a lot for the clear answer.
This is a very sneaky and uncool thing to do. Basically, the text remained the same, but the “small print” which is not even present, completely changed.
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