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Apple App Store - Payment via T-Mobile invoice

  • 29 oktober 2021
  • 1 reactie
  • 189 Bekeken
I

Hello,

I need finely some help with payments via T-Mobie invoice. Since long time I can not add my mobile phone as a payment method for Apple App Store. No one from T-Mobile didn’t provide any solution for that. Together with Apple Service we’ve checked where is that problem but there’s no issue from Apple side. (First screenshot is from apple support) I don’t have any unpaid bills or something, no barring or anything like that. Was talking with few people from T-Mobile but no one can help. It’s means for me that T-Mobile can not provide services like they say.

 

Beste antwoord door Dave

Hi @iPhone13ProMax,

I would like to check if everything is okay on our end, but in order to do so I need some more info. Could you send me a private message with your phone number, date of birth, last 4 digits of your bank account info and your full address? When I have received this I can go on and check what is going on.

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    1 reactie

    Dave
    • Dave
    • Oud-Moderator
    • 9719 reacties
    • Antwoord
    • 1 november 2021

    Hi @iPhone13ProMax,

    I would like to check if everything is okay on our end, but in order to do so I need some more info. Could you send me a private message with your phone number, date of birth, last 4 digits of your bank account info and your full address? When I have received this I can go on and check what is going on.

    Vanaf 22 juni 2022 ben ik niet meer werkzaam bij T-Mobile. Mijn lieftallige collega's helpen je natuurlijk graag verder!
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