Hi! I recently left my employer and therefore my sim was transferred to a prepaid automatically and I input some credit. I can’t seem to find how to track it in the Odido app. Could someone help confirm this for me?
Beantwoord
Changed from company subscription to private (prepaid)
Beste antwoord door Marciano van Odido
Hi Shradha, nice to see that you're staying with us after transferring from business to Prepaid! Your previous subscription is still connected to your Mijn Odido account. This old account has to be deleted before you can create a new one and link your Prepaid to it. Please fill in your zip code and house number in your profile, and let me know once you've done this. Then, I'm happy to look into your account to remove it! 😊
Reageer
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.