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EX5601-T1 and WX5600-T0 problem


  • is een nieuwe Poster
  • 3 reacties

Hello. I have a EX5601-T1 (FW: V5.70(ACEA.0)T56C_b10_0130) router and a WX5600-T0 (FW: V5.70(ACDW.0)b8) WiFi point. I used to be able to see the full topology in the router admin page, including all the devices connected to the WiFi repeater. Now when I open the page, it just shows the device connected to the router and not those connected to the repeater. I tried the MPro Mesh application as well and it says “Mesh: Down”. I factory reset both router and repeater and did the repeater setup again, but nothing changed. My repeater is working fine and I can connect my device to it, but those devices are not listed either in router admin page or in MPro Mesh application.

Beste antwoord door hamit

Tommie van Odido schreef:

Hi @hamit, welcome to our Community!
This is indeed true. Since the new firmware of the modem, the B10, the modem does not communicate well with the wifipoint. As a result, the topology is not correct and the Mpro Mesh app is not fully functional. Do not worry, this does not affect the operation of the wifi point with the modem. It's just that you don't see it the way it should be. 

 

Hi Tommie. Thanks for the explanation. Is there any way this would be solved with an update? I sometimes need to see the devices connected to my repeater to get their IP addresses, and this problem is making it really difficult. Your help is greatly appreciated. 

Bekijk origineel

Tommie van Odido
Moderator
Forum|alt.badge.img+10

Hi @hamit, welcome to our Community!
This is indeed true. Since the new firmware of the modem, the B10, the modem does not communicate well with the wifipoint. As a result, the topology is not correct and the Mpro Mesh app is not fully functional. Do not worry, this does not affect the operation of the wifi point with the modem. It's just that you don't see it the way it should be. 


  • is een nieuwe Poster
  • 10 mei 2024
Tommie van Odido schreef:

Hi @hamit, welcome to our Community!
This is indeed true. Since the new firmware of the modem, the B10, the modem does not communicate well with the wifipoint. As a result, the topology is not correct and the Mpro Mesh app is not fully functional. Do not worry, this does not affect the operation of the wifi point with the modem. It's just that you don't see it the way it should be. 

 

Hi Tommie. Thanks for the explanation. Is there any way this would be solved with an update? I sometimes need to see the devices connected to my repeater to get their IP addresses, and this problem is making it really difficult. Your help is greatly appreciated. 


Ishana van Odido
Moderator
Forum|alt.badge.img+4

Hi @hamit, this will be resolved as soon as possible with a firmware update of the WX5600! We will let you know immediately when we have more information about this. Greetings, Ishana


  • is een Top Poster
  • 13 juli 2024

Hello,

 

Is there an update about this issue?

I have odido sinds yesterday.

Yesterday i have settup everything and my topology of my network was perfect,

At night i got the new firmware B10 and now my topology is not correct.

When is a new update available? (this toppic is more than 2 months old.)

 

kind regards,

 

J


  • is een nieuwe Poster
  • 13 juli 2024
Jawie schreef:

Hello,

 

Is there an update about this issue?

I have odido sinds yesterday.

Yesterday i have settup everything and my topology of my network was perfect,

At night i got the new firmware B10 and now my topology is not correct.

When is a new update available? (this toppic is more than 2 months old.)

 

kind regards,

 

J

Hello Jawie. It doesn't seem to be fixed. I still have the same problem. @Ishana van Odido could you please update us on the latest status of the update? It has been more than 2 months since my post, and the problem still exists. 

 

Regards, 

Hamit


Tommie van Odido
Moderator
Forum|alt.badge.img+10

We are still working on a fix @hamit. Sorry for the inconvenience! 


HI ​@Tommie van Odido any update on this?
Hard to debug connectivity issue when the mesh page is broken.
It says some clinets are on LAN while they are actually on WiFi


  • is een nieuwe Poster
  • 29 november 2024

Hi ​@Tommie van Odido

It’s been 6 months since my original post, and the problem is still there! This is not the place to mention many other problems I’m facing with Odido, so I guess it’s time to switch providers!


  • heeft eerste post geplaatst
  • 17 januari 2025

Hi! Ik wacht ook al geruime tijd op een fix voor dit issue, kan hier wellicht bij Zyxel zelf druk op worden gezet door Odido? Mijn satelliet zit nog op b8 terwijl het modem zelf op b10 zit, en het netwerk werkt gewoonweg niet lekker hierdoor op sommige punten. Wanneer komt eindelijk de firmware-update die het oplost?


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