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Cancel New contract/move

  • 29 november 2020
  • 1 reactie
  • 113 Bekeken

Last week we talked to T mobile about the new contract, because we want to move to new house.

but we want to continue using T mobile house ( TV and Internet ).

The T mobile said they will help that.

But this week we changed my mind, for new house we want to use other company.

Do you know what is the fastest way to cancel new contract?

1 reactie

Jason van Odido
Moderator
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  • Community Manager
  • 10772 reacties
  • 2 december 2020

Hi @FredericChang, welcome to the Community!

If I understand you correctly you wanted to use our services at your new address, but changed your mind and now want to cancel the new yearly subscription, is that correct? If so, my colleague has already reversed the contract renewal/move. 

Is there anything else I can help you with? Congratulations on the new house, that's fantastic! 😄


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