Skip to main content
Beantwoord

Not able to connect to ONE device to wifi router ZYXEL T50


Hi all, 

I was hoping someone can help me out here.

I  recently change to T-mobile House internet (from KPN), using ZYXEL (VMG8825T50); and there is one device (my tv box, from Taiwan) can not connected to WIFI, but it is possible to connect this device with my previous device and hotspot from phone.  Can anyone advise/where/what I have to change the setting?  (note, the device is already on the 2.4G wifi network, but still not able to connect) Thank you!

Beste antwoord door Waqqas

Hi @jennyjenny 

Does your tv box have the latest software/latest update?

The zyxel modem only supports WPA2-PSK as wifi encryption. Maybe your tv box doesn't support WPA2-PSK. The only option then is to connect another router or repeater to your zyxel and disable the wifi of your zyxel modem.

Bekijk origineel

5 reacties

Waqqas
Super User
Forum|alt.badge.img+15
  • Odido Superuser
  • 21820 reacties
  • Antwoord
  • 29 maart 2020

Hi @jennyjenny 

Does your tv box have the latest software/latest update?

The zyxel modem only supports WPA2-PSK as wifi encryption. Maybe your tv box doesn't support WPA2-PSK. The only option then is to connect another router or repeater to your zyxel and disable the wifi of your zyxel modem.


  • Auteur
  • is een nieuwe Poster
  • 3 reacties
  • 30 maart 2020

@Waqqas 

Thank you so much, (could be, as it is quite old 3 years ago,and it was compatible with other router I had)

I dont have any router at the moment to test; is there a way to disable WPA2-PSK setting in admin for this Zyxel?(setting)

if I get another router (new one) I will probably have the same issue (correct?) How about connecting with cable (it’s not ideal solution but do you think I will have same issue?)

 


Waqqas
Super User
Forum|alt.badge.img+15
  • Odido Superuser
  • 21820 reacties
  • 30 maart 2020

@jennyjenny 

Connecting via cable should work, I don't think a moderator can change the wifi encryption unfortunately..


  • Auteur
  • is een nieuwe Poster
  • 3 reacties
  • 30 maart 2020

@Waqqas so I will need to get a older (router ) which is not using WPA2-PSK?


  • Auteur
  • is een nieuwe Poster
  • 3 reacties
  • 30 maart 2020

@Waqqas Big thanks to you! it is the exactly the reason, so, I connect to another Router and it works...thank you so so so  much!

 


Reageer


Cookiebeleid

Wij gebruiken cookies om uw bezoekers ervaring te verbeteren en te personaliseren. Ga je akkoord, of ga je door op de website dan ga je akkoord met ons cookiebeleid. Meer informatie.

 
Cookie instellingen