The internet connection was installed yesterday and its down now.The globe led on the router is solid red.I am really disappointed.Did all the basic troubleshooting along with the helpdesk but it isnt working.This is really disappointing and frustrating.can anyone make it work asap.
Yesterday the T house internet was installed.It work for a few hours.Since morning the T huis internet is down.n.
Beste antwoord door Boris
Hi
Thanks for your message and reply. We try and get back to you as fast as we can, but we’re moderators and no chatbot. Thankfully you’ve found solution with our colleagues at the front office, who were able to help you out this morning. Because of an incomplete patching progress at the pop, it seems that the activation and installation of your network has not been progressed properly. To be able to fix this and come up with a solution, the technical service are notified and have started an investigation in the matter. I understand that it’s inconvenient, but we’re working hard to get you back to speed ASAP. A voucher has been send to make sure there’s a temporary solution to the problem. If you have any questions, please don’t hesitate to ask ‘cause the Community is ready to help you out!
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