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thuis home router


Hello Guys,

 

I have a thuis (+TV) 50mb subscription with huawey router. I have noticed that lately quality of connection is really bad and the WiFi signal is not stable at all.b

I was thinking to buy a fritzbox, do you know if it is possible to use a router different than the one received?

 

Beste antwoord door Waqqas

Hi @jimyfluyd 

Fritzbox can be used instead of the Huawei modem. Just select the T-mobile profile.

Do you have glasvezel or DSL, you could perform a factory reset by pressing the reset button on the back for around 10 seconds using a small pin.

Bekijk origineel

13 reacties

Waqqas
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  • 22 maart 2020

Hi @jimyfluyd 

Fritzbox can be used instead of the Huawei modem. Just select the T-mobile profile.

Do you have glasvezel or DSL, you could perform a factory reset by pressing the reset button on the back for around 10 seconds using a small pin.


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  • 22 maart 2020

Hello @Waqqas thanks for the support. I have DSL, not fibre, I will.try as u suggested, by resetting it


Waqqas
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  • 22 maart 2020

Also check your ISRA. Only red and blue should be connected, other wires and cables can cause problems and are you using the grey DSL cable that came with your modem?


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  • 22 maart 2020

What the ISRA is? Yes the grey cable I got in the installation pack indeed. I tried to attach a pic, hopefully it worked. 


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  • 22 maart 2020

 


Waqqas
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  • 22 maart 2020

The 2 INT ports are for internet and the 2 IPTV ports are for tv.


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  • 22 maart 2020

Yep this I Know, infact my concern with a fritzbox would be the IPTV port, but if I purchase a fritzbox with IPTV port, I guess it should be fine


Waqqas
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  • 22 maart 2020

What was the result of a factory reset? Did the connection improve? How is you tv box connected? Connect it direct to an IPTV port.


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  • 22 maart 2020

Same story unfortunately, WiFi connection often drops


Waqqas
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  • 22 maart 2020

What kind of a ISRA do you have? Is it the box that came in the installation box or a wall socket? Make sure only red and blue are connected, just two wires. All other wires cable connected can cause problems. And the other end of your ISRA is going to the KPN thing?


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  • 22 maart 2020

It s the standars one, wall socket


Jason van Odido
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  • 23 maart 2020

Hi @jimyfluyd, thanks for posting the pictures, that helps a lot! :smile: Like @Waqqas explained, a factory reset is usually the most reliable solution. Unfortunately that didn’t help either. Does your internet-connection (ethernet via cable) work properly and is it just Wifi that seems to be unstable? If so, I’ll gladly open up a ticket to our technicians and have them take a look at it. No worries, we’ll get there! In the meantime: stay safe and strong! 


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  • 23 maart 2020

Hello Jason,

 

I must say that you are right, via ethernet cable, interner is pretty much stable and I hardly had problem, but as you can imagine, I would not like too much to have cables All around the house.

Be strong and safe too and thanks very much for the support!


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