Hello,
Since this morning, my fiber connection is not working. All lights are green on the modem except the internet one.
Thank you.
Beantwoord
Outage in Amsterdam West?
Beste antwoord door mattc_nl
Same situation for me. I found some information here though:
[07-08-2024/08:39] We zien dat een aantal van onze klanten problemen ondervindt met Internet, TV en Vast Bellen in regio Amsterdam. Op dit moment zijn we op zoek naar de oorzaak en de oplossing. Excuses voor het ongemak. In dit topic houden we je op de hoogte.
No idea why it isn’t on the “normal” storing page.
Did that many times. I called Odido, they said there’s a problem from their side, but I can’t find anything on the website or here.
- is een Master Poster
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- Antwoord
Same situation for me. I found some information here though:
[07-08-2024/08:39] We zien dat een aantal van onze klanten problemen ondervindt met Internet, TV en Vast Bellen in regio Amsterdam. Op dit moment zijn we op zoek naar de oorzaak en de oplossing. Excuses voor het ongemak. In dit topic houden we je op de hoogte.
No idea why it isn’t on the “normal” storing page.
Same situation for me as well in Amsterdam West since 3 days, got the same reaction from Odido as you and still waiting for a fix or help, and still no information on the website or storing topic.
+5Hi all, the reason this outage was not visible on our outagepage is that this page doesn't show every outage on every network. We are working on this. That's why we place a note when checking your address and there isn't an outage, that you should please check our Community topic. Here, we place every known outage directly. It is best to check this right away.
The outage in Amsterdam is fixed.
Neem alvast een kijkje in onze Wiki: https://community.odido.nl/knowledge-base
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Cheyenne van Odido schreef:
Hi all, the reason this outage was not visible on our outagepage is that this page doesn't show every outage on every network. We are working on this. That's why we place a note when checking your address and there isn't an outage, that you should please check our Community topic. Here, we place every known outage directly. It is best to check this right away.
The outage in Amsterdam is fixed.
Thank you for your reply
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