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my google display cant connect wifi


I called to google and they said you should Disable Access Point (AP) isolation, also known as client isolation or guest mode, on your router

my router is Zyxel DX5401-B0

Beste antwoord door Waqqas

Hello @Vmun13 

The Zyxel router has a guest network but by default it is disabled.

Is your Google Home app up to date?

You can login into the router and disable 5 GHz under systeeminstellingen to see if the display comnects with 2,4 GHz only.

Another option is to go to the menu, netwerkinstellingen, draadloos, algemeen, as beveiligingsmodus choose WPA2-PSK and click on toepassen.

Bekijk origineel

1 reactie

Waqqas
Super User
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  • Odido Superuser
  • 21502 reacties
  • Antwoord
  • 8 juni 2023

Hello @Vmun13 

The Zyxel router has a guest network but by default it is disabled.

Is your Google Home app up to date?

You can login into the router and disable 5 GHz under systeeminstellingen to see if the display comnects with 2,4 GHz only.

Another option is to go to the menu, netwerkinstellingen, draadloos, algemeen, as beveiligingsmodus choose WPA2-PSK and click on toepassen.


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