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DX5401-B1 interface settings missing

Hi,

I just got Odido fiber internet working, but when I log into the modem’s interface, it looks like I’m missing some settings, particularly QoS settings. These settings appear to be available in the user manual I found online. I also tried to check the software version and update it, but the relevant options seem to be missing under Maintenance. Please refer to the attached screenshots for more details.

Thank you.

 

July 23, 2024

Hello @davgrig 

This is because Odido has a custom firmware on their routers so not all settings are there for the customer.

3 reacties

Waqqas
Super User
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  • WaqqasSuper User
  • Odido Superuser
  • July 23, 2024

Hello @davgrig 

This is because Odido has a custom firmware on their routers so not all settings are there for the customer.

Welkom op de Odido community!
  • davgrig
  • Auteur
  • heeft eerste post geplaatst
  • July 23, 2024

Thanks @Waqqas , I was on the call with Odido, they didn’t mention it, rather found it strange, even sending me a technician, which I guess is useless. Any other workaround ?

Waqqas
Super User
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  • WaqqasSuper User
  • Odido Superuser
  • July 23, 2024

@davgrig

If you want a modem/router with more functions than I suggest to use your own router, it needs VLAN capability for it to work with Odido.

A technician cannot do anything in this.

Welkom op de Odido community!
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