today I bought a new sim card from the t-mobile network, after inserting it into the phone, I entered the pin code and that's it, the card registered in the network, unfortunately, you can't make calls, reject incoming calls, or write or receive messages, what to do?
Hi
Welcome to the T-Mobile family!
I would like to help you with your request. Did you already activate the sim card in My T-Mobile? If you create an account in My T-Mobile you will be able to activate the sim card and you will be able to manage your subscription, usage, settings and view or pay your bill. There is also an English version available if you prefer that.
If you still have trouble activating your sim card, please send me a private message with your 06-number, name, birth-date, full address and the last 4 numbers of your IBAN. I will see if I can assist you with the activation of our sim card.
Looking forward to you reply!
Reageer
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.