I moved to another place and I am trying to change my address. After I fill out the form, I receive a confirmation (attached below). But when I check my address in the account I only see my old address. Could you help me change my address.
Kind regards,
Alexei
[Screenshot removed by moderator. Your address was visible for everyone!]
Beste antwoord door AlekseiT
Pharwin van Odido schreef:
@AlekseiT In your account I could see that you had updated it, but that the view in your account were indeed incorrect. I have just adjusted it manually for you. Now if you log out and then log in, you should see your new address!
Will you let me know if it's correct? I'd love to hear it!
Hello @AlekseiT, If I search on your e-mailaddress, I come across a PrePaid number ending in ***8357. Is that the number in question? In doing so, I see that your address has since changed and your new address is now in our system.
Is everything else correct? If you have any other questions, feel free to ask!
Hello @Pharwin van Odido. Yes, it is my number. I still see in My Odido account my old address in Groningen. Both in the app and on the web. I live in Den Haag now.
@AlekseiT In your account I could see that you had updated it, but that the view in your account were indeed incorrect. I have just adjusted it manually for you. Now if you log out and then log in, you should see your new address!
Will you let me know if it's correct? I'd love to hear it!
@AlekseiT In your account I could see that you had updated it, but that the view in your account were indeed incorrect. I have just adjusted it manually for you. Now if you log out and then log in, you should see your new address!
Will you let me know if it's correct? I'd love to hear it!
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.
Bestand scannen voor virussen
Sorry, we zijn de inhoud van dit bestand nog aan het controleren om er zeker van te zijn dat het veilig is om te downloaden. Probeer het nog een keer over een paar minuten.
Wij gebruiken cookies om uw bezoekers ervaring te verbeteren en te personaliseren. Ga je akkoord, of ga je door op de website dan ga je akkoord met ons cookiebeleid. Meer informatie.
We maken gebruik van 3 verschillende soorten cookies. Je kunt kiezen welke cookies je wilt accepteren. We hebben basiscookies nodig om deze site te laten werken, daarom moet je ten minste deze selecteren. Meer informatie.