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Can't log in to my odido app & website

  • 24 September 2023
  • 2 reacties
  • 168 Bekeken

  • heeft eerste post geplaatst
  • 2 reacties

Hi, I have a problem with my Odido app and website now. Because of the two-step verification, I cannot log in to my Odido. I don't have the 6-digit code. What should I do? Could anybody help me with that?

2 reacties

Hajar van Odido
Moderator
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  • Moderator | Mobiel
  • 11665 reacties
  • 26 september 2023

Hi @Abby_nx 

Do you still experience issues with the log in? Do you use the authenticator app or sms? I can switch off 2FA for you so you can reset your settings. Please make sure to choose authenticator app or sms. The code will be send to one of these 2 options. Can you send me a private message with the 06-number it regards, name, birth-date, full address and the last 4 numbers of your IBAN? 


  • Auteur
  • heeft eerste post geplaatst
  • 2 reacties
  • 26 september 2023
Hajar van Odido schreef:

Hi @Abby_nx 

Do you still experience issues with the log in? Do you use the authenticator app or sms? I can switch off 2FA for you so you can reset your settings. Please make sure to choose authenticator app or sms. The code will be send to one of these 2 options. Can you send me a private message with the 06-number it regards, name, birth-date, full address and the last 4 numbers of your IBAN? 

The private message has been sent.


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