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why am i being charged after canceling subscription?

  • 16 december 2024
  • 1 reactie
  • 38 Bekeken
A

Why am i getting charged again after canceling mobile subscription in November? I have canceled my contract and paid for it once? Why are you trying to charge again? How many times should I pay for the cancelation? 

 

The customer number is [changed by moderator, please do not post private information publicly]

Beste antwoord door Pharwin van Odido

Hello ​@Andih, welcome to our Community! I'd like to get to the bottom of this for you. Could you fill in your phone number, zip code + house number, date of birth and the last 4 digits of the bank account number known to us in your profile? Then I can check your subscription right away! 

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1 reactie

Pharwin van Odido
Moderator
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  • Pharwin van Odido
  • Moderator | Mobiel
  • 3310 reacties
  • Antwoord
  • 17 december 2024

Hello ​@Andih, welcome to our Community! I'd like to get to the bottom of this for you. Could you fill in your phone number, zip code + house number, date of birth and the last 4 digits of the bank account number known to us in your profile? Then I can check your subscription right away! 

Vind je antwoord in onze Wiki: https://community.odido.nl/knowledge-base of start een nieuw topic.

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