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After merger with Tele2 my account was lost because I had an T-mobile account on the same email address. I chose to keep only the T-mobile account as I changed also my mobile provider anyway. Now I’m still getting charged and I can’t even check the invoices. My mobiele subscription ended 14th September and along with the last invoice for September I was charged twice more for unknown services when amounts are similar to full month subscriptions + extra. I would like to receive some contact from the customer service other then phone call which is waste of time in my case.

Hi @RLSpyra 

I would like to look into this. Can you send me a private message with your 06-number, name, birth-date, full address and the last 4 numbers of your IBAN? I will check your invoice and give you more information. 


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