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Beantwoord

Invoice check

  • okt. 28, 2023 3:21 p.m. UTC
  • 1 reactie
  • 99 Bekeken

After merger with Tele2 my account was lost because I had an T-mobile account on the same email address. I chose to keep only the T-mobile account as I changed also my mobile provider anyway. Now I’m still getting charged and I can’t even check the invoices. My mobiele subscription ended 14th September and along with the last invoice for September I was charged twice more for unknown services when amounts are similar to full month subscriptions + extra. I would like to receive some contact from the customer service other then phone call which is waste of time in my case.

Beste antwoord door Hajar van Odido

Hi @RLSpyra 

I would like to look into this. Can you send me a private message with your 06-number, name, birth-date, full address and the last 4 numbers of your IBAN? I will check your invoice and give you more information. 

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1 reactie

Hajar van Odido
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  • Antwoord
  • okt. 30, 2023 11:13 a.m. UTC

Hi @RLSpyra 

I would like to look into this. Can you send me a private message with your 06-number, name, birth-date, full address and the last 4 numbers of your IBAN? I will check your invoice and give you more information.