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Tried to activate Esim but so far without success, old SIM card in another

 QR code gone and activation code no longer possible

Hi @Mohamed soula 

Does your physical sim card still work? Can you try to follow these steps to activate the eSim? If that doesn’t work, do you have the option to go to an Odido store? They can help you with the activation of your eSim. 

Please let me know if you need any help.


Yes sim card still working 

when i Bestel eSim i get this message 

please check the attachment 

 

 


Hi @Mohamed soula 

Can you send me a private message with your 06-number, name, birth-date, address and the last 4 numbers of your IBAN? I will check if I can order the eSim for you. 


Hi @Mohamed soula 

Can you send me a private message with your 06-number, name, birth-date, address and the last 4 numbers of your IBAN? I will check if I can order the eSim for you. 

 

Done 


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