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Internet connection problem

  • 8 december 2022
  • 1 reactie
  • 111 Bekeken
U

Hello, i have fiber connection and zyxel t-54 modem. My connection which is ‘internet light’ on the modem turned to red today and i lost the connection. I tried to turn of both modem and media convertor but none of them worked. Is there a general problem in the area (3543bs) ? If not, what should i do? Thanks!

Beste antwoord door Lisa

Hi @ukalender, thanks a lot for your letting us know! I'm really happy to see that your connection is up and running again. I'm sorry for the inconvenience. We indeed had a general issue yesterday. But luckily my colleagues solved this this morning. Is it correct that the problems that you experienced are over now? If this will happen again, please follow the steps from the topic down below: 

Media is niet beschikbaar

If there is anything else that I can do for you, just let me know. I love to help! 😁

Bekijk origineel

1 reactie

Lisa
  • Lisa
  • Oud-Moderator
  • 5725 reacties
  • Antwoord
  • 9 december 2022

Hi @ukalender, thanks a lot for your letting us know! I'm really happy to see that your connection is up and running again. I'm sorry for the inconvenience. We indeed had a general issue yesterday. But luckily my colleagues solved this this morning. Is it correct that the problems that you experienced are over now? If this will happen again, please follow the steps from the topic down below: 

Media is niet beschikbaar

If there is anything else that I can do for you, just let me know. I love to help! 😁

Vanaf 21 januari 2023 ben ik niet meer werkzaam als Moderator op de Community. Voor vragen kan je bij één van de huidige Moderators terecht!

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