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Hello, i have fiber connection and zyxel t-54 modem. My connection which is ‘internet light’ on the modem turned to red today and i lost the connection. I tried to turn of both modem and media convertor but none of them worked. Is there a general problem in the area (3543bs) ? If not, what should i do? Thanks!

Hi @ukalender, thanks a lot for your letting us know! I'm really happy to see that your connection is up and running again. I'm sorry for the inconvenience. We indeed had a general issue yesterday. But luckily my colleagues solved this this morning. Is it correct that the problems that you experienced are over now? If this will happen again, please follow the steps from the topic down below: 

If there is anything else that I can do for you, just let me know. I love to help! 😁

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