Hello @HalBak 

Do you want a contractovername for your home or mobile subscription?

For mobile click here

For home a moderator can tell you which documents are required.

Thanks for your reply @Waqqas, it is a home internet subscription, not for the mobile.

@HalBak just wait for a moderator to reply.

@HalBak Thank you for reaching out to us by opening this topic. I will gladly help you to make the arrangements for you! 

You want your contract to be transferred to the new tenant. No problem! I will give you some information, because we need a few documents before we can arrange this, namely:

• ID copies of both parties.
• Bankcard copies of both parties.
• Written statement that both parties agree to this change, signed by both parties.

We also like to receive some details of the new tenant:

• Zip code and house number of the subscription
• Mobile phone number of the new tenant.
• E-mail address of the new tenant.

You can send these documents in a private message to me using a WeTransfer link.  I will make the arrangements, and the changes will go into effect immediately.

Thank you in advance!