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T-mobile huis - bellen nummerbehoud

  • 25 juni 2019
  • 1 reactie
  • 1672 Bekeken
V
Dears

I am a new customer with T-mobile huis. I asked to keep my current phone number for the new house where I am moving in few weeks.

I have not yet started proceed to terminate my Phone/TV/internet contract with my current supplier as I am still not sure about the moving date. I am quite concerned that T-mobile open the line in the new house while I continue living in the first house and thus not to be able to use my phone number and internet with my current internet supplier in meanwhile.

I would like to know if it is possible to decide when to switch with the phone number. Is it possible to get a temporary phone number ? and then to switch to my current phone number only when I move to the new place?

Thanks a lot for your help.
You can answer in Dutch 🙂

Beste antwoord door Piotr

Hey @virginie,

First of all welcome to T-Mobile Thuis!😄 I see that you'll join us on the 5th of July. From that date it will take approximately 2/3 days before we'll take over your phone number. Sadly enough we can't postpone the day of the take over. I hope that it won't cause any problems for you!
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    1 reactie

    Piotr
    • Piotr
    • Voormalig T-Mobile Thuis moderator
    • 2167 reacties
    • Antwoord
    • 1 juli 2019
    Hey @virginie,

    First of all welcome to T-Mobile Thuis!😄 I see that you'll join us on the 5th of July. From that date it will take approximately 2/3 days before we'll take over your phone number. Sadly enough we can't postpone the day of the take over. I hope that it won't cause any problems for you!
    Vanaf 14-08-2020 ben ik niet meer werkzaam als moderator voor de magenta Community. Mijn oud collega moderators helpen je graag verder!

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