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Ordered internet, nothing happens, can’t track status

  • September 30, 2024
  • 3 reacties
  • 37 Bekeken

My “connection date” was supposed to be Oct 1, which is tomorrow. No one contacted me to make an appointment to install the internet (I received the package already). I also can’t track status of the order anywhere, and I can’t add my order to the Odido app because “another account already added it”, which is literally not true.

October 1, 2024

Hi @nikitapashinsky, welcome to our community and thank you for reaching out to us. 

Thank you for informing us about this situation. Of course, I will take a look straight away, so you’ll be able to track your order soon! 

Can you please fill in the boxes (zip code, house number, date of birth, and the last 4 digits of your bank account number) for the verification check on your profile and let me know when you’re ready?

3 reacties

  • Auteur
  • is een Master Poster
  • September 30, 2024

Order number 220600683


How is this even possible??? I only have one account, and I know for a fact that no one could have linked this subscription to their account. Please FIX YOUR SHIT!!!

 

Moderator edit - scheldwoord/kwetsende uiting verwijderd: het is niet toegestaan om te schelden of andersoortige kwetsende uitingen te plaatsen op de Community. Neem de Huisregels alsjeblieft door en houd je hieraan: Hoe gaan wij binnen de Community met elkaar om? | Odido community. Bij een volgende waarschuwing zijn we genoodzaakt je te bannen.

 


Teresa van Odido
Moderator
Forum|alt.badge.img+5

Hi @nikitapashinsky, welcome to our community and thank you for reaching out to us. 

Thank you for informing us about this situation. Of course, I will take a look straight away, so you’ll be able to track your order soon! 

Can you please fill in the boxes (zip code, house number, date of birth, and the last 4 digits of your bank account number) for the verification check on your profile and let me know when you’re ready?