Hi there, could you please check status of the order 230358067? Looked through some threads here, and you guys say that it usually takes 1-3 business days for it to be ready, but I still didn’t receive any information about it after 5 days. (Only the confirmation email)
It is phone + the sim card with the number.
Beste antwoord door Krzysztof997
Marciano van Odido schreef:
Good morning Krzysztof, welcome to our Community and great choice on the iPhone 16 Pro! I can be very short about this: good news: your iPhone has been ready for you since Tuesday. So you can pick it up today if you have the time. They sent you an SMS to 06***66 on Tuesday 4 March, did you not receive it? Please let us know if you went to the shop to pick up your phone. I'd love to hear from you and I wish you lots of fun with it! 😄
Hi Marciano, I didn’t receive the sms unfortunately, but yes, these are some good news, I will pick it up tomorrow then! Thanks for the help.
Now I see. I ordered iPhone 16 pro - 256gb white titanium and the availability is from 24th March, but I am quite sure it was still listed as available when I was ordering it. Do you know if it’s possible to go to the store, cancel the order and make a new one?
Good morning Krzysztof, welcome to our Community and great choice on the iPhone 16 Pro! I can be very short about this: good news: your iPhone has been ready for you since Tuesday. So you can pick it up today if you have the time. They sent you an SMS to 06***66 on Tuesday 4 March, did you not receive it? Please let us know if you went to the shop to pick up your phone. I'd love to hear from you and I wish you lots of fun with it! 😄
Good morning Krzysztof, welcome to our Community and great choice on the iPhone 16 Pro! I can be very short about this: good news: your iPhone has been ready for you since Tuesday. So you can pick it up today if you have the time. They sent you an SMS to 06***66 on Tuesday 4 March, did you not receive it? Please let us know if you went to the shop to pick up your phone. I'd love to hear from you and I wish you lots of fun with it! 😄
Hi Marciano, I didn’t receive the sms unfortunately, but yes, these are some good news, I will pick it up tomorrow then! Thanks for the help.
Hi @Krzysztof997 how strange that you did not receive the text message, I can see in our system with your order that the store did send the text message to you. No worries, you can consider the message from my colleague as the confirmation and you can already pick up your new device in our store!
If you have any other questions, feel free to let us know - we're here for you! For now, have a very nice weekend and have fun with your new phone! 🤩
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Bestand scannen voor virussen
Sorry, we zijn de inhoud van dit bestand nog aan het controleren om er zeker van te zijn dat het veilig is om te downloaden. Probeer het nog een keer over een paar minuten.
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