Hi, I need help with cancelling my contract (It ended in April 2025 but subscription is still debited). I moved away and can not contact the customer service line. What should I do?
Beantwoord
I need to cancel the contract
- is een Master Poster
- 10 reacties
Beste antwoord door Duncan Elfrink
Good morning
Sorry to hear that there has been another debit, this will probably be a final bill.
Just to be sure, please enter all your community profile information, so my colleagues can take a look at your account.
If this does not work, you can always contact the Odido customer service via 0800-0092 from the Netherlands. Calling from abroad? Then you can call +316-24001200.
Hopefully you will get an answer to your question soon!
Er kunnen geen reacties meer worden geplaatst op dit onderwerp.
- Assistent Shop Manager
- 57 reacties
- Antwoord
Good morning
Sorry to hear that there has been another debit, this will probably be a final bill.
Just to be sure, please enter all your community profile information, so my colleagues can take a look at your account.
If this does not work, you can always contact the Odido customer service via 0800-0092 from the Netherlands. Calling from abroad? Then you can call +316-24001200.
Hopefully you will get an answer to your question soon!
- is een Master Poster
- 10 reacties
Duncan Elfrink schreef:
Good morning
Sorry to hear that there has been another debit, this will probably be a final bill.
Just to be sure, please enter all your community profile information, so my colleagues can take a look at your account.
If this does not work, you can always contact the Odido customer service via 0800-0092 from the Netherlands. Calling from abroad? Then you can call +316-24001200.
Hopefully you will get an answer to your question soon!
Dear Duncan, thank you for your reply. All required info in my profile, so please forward my case to your colleague to cancel the contract as it is barely possible for me to call (as i remember how loooooooong it takes to call to the customer service - and it is tooo expensive to call from abroad).
+9Hi Anastasiya, I just replied to your original topic. There is no need to start 2 topics with the same question as this is against our house rules. Let’s talk further in the topic below:
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.