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Cancellation due to moving out


  • heeft eerste post geplaatst
  • 1 reactie

Hello,

 

I have left the Netherland and I'd like to cancel my Odido subscription. Is there any way of doing this?

 

Thanks in advance!

 

Abira

Uitgelichte reactie

1 november 2023

Hi @Abira, welcome to the Odido Community! πŸ™‹β€β™‚οΈ

Are you referring to a mobile subscription or a fixed (home Internet) subscription? You can cancel the contract by submitting a proof of residence for your new home. Thanks in advance and good luck with the move! 

3 reacties

Jason van Odido
Moderator
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  • Community Manager
  • 10785 reacties
  • 1 november 2023

Hi @Abira, welcome to the Odido Community! πŸ™‹β€β™‚οΈ

Are you referring to a mobile subscription or a fixed (home Internet) subscription? You can cancel the contract by submitting a proof of residence for your new home. Thanks in advance and good luck with the move! 


  • Auteur
  • heeft eerste post geplaatst
  • 1 reactie
  • 1 november 2023

 

Jason van Odido schreef:

Hi @Abira, welcome to the Odido Community! πŸ™‹β€β™‚οΈ

Are you referring to a mobile subscription or a fixed (home Internet) subscription? You can cancel the contract by submitting a proof of residence for your new home. Thanks in advance and good luck with the move! 

Hi Jason,

I have a mobile subscription, I want to cancel it but there is no way to cancel in the website

Thank you!


Jason van Odido
Moderator
Forum|alt.badge.img+16
  • Community Manager
  • 10785 reacties
  • 2 november 2023

Do you have a proof of residence? You can always call 0800-0092 and ask help with the cancelation. Good luck!


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