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No internet LOS light is red on HUAWEI converter

  • 11 maart 2025
  • 1 reactie
  • 24 Bekeken
H
  • Haosun
  • heeft eerste post geplaatst
  • 1 reactie

I have t-mobile quartz fiber internet at home. I use wifi every day. Today, the internet suddenly lost at 19:30. The LOS light is red on the HUAWEI converter. The modern has red light on internet globe sign. I can see the wifi network at home but no internet.  I turned on and off the power several times. It does not work.  Pleas help me. Thank you in advance.

Beste antwoord door Cheyenne van Odido

Hi ​@Haosun, I am sorry for the inconvenience. Yesterday there was an outage in Maarssen. We fixed this in the meantime. When you are still offline, please restart the modem to regain your internet connection!

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1 reactie

Cheyenne van Odido
Moderator
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  • Cheyenne van Odido
  • Moderator | Internet + TV
  • 2982 reacties
  • Antwoord
  • 12 maart 2025

Hi ​@Haosun, I am sorry for the inconvenience. Yesterday there was an outage in Maarssen. We fixed this in the meantime. When you are still offline, please restart the modem to regain your internet connection!

Neem alvast een kijkje in onze Wiki: https://community.odido.nl/knowledge-base

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