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access point stop working

  • 25 oktober 2023
  • 5 reacties
  • 116 Bekeken
V

Hi all,

I unplugged my access point to move to another room, then it stopped working and no longer connects to the router.

I followed the instructions and reconnected the router with a cable. Everything is fine and shows that it has synced with the router, but when I unplug the LAN cable it cannot connect to the router.

I checked the settings while connecting the device to the router via cable. Everything seems to be fine, but when I disconnect the LAN cable, it does not connect to the router. 

Any suggestions for that?

26 oktober 2023

Hi @Vahhab, 

Most likely the AP is placed to far from the router. Can you try to move it closer. 

As a simple test if you place it next to the router does it wireless connect? 

S
Moderator
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  • Sven-Odido
  • Odido medewerker
  • 26 oktober 2023

Hi @Vahhab, 

Most likely the AP is placed to far from the router. Can you try to move it closer. 

As a simple test if you place it next to the router does it wireless connect? 

Hangt hier soms rond om Tommie te helpen, geen beloftes.
Cal van Odido
V
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  • Cal van Odido
    Cal van Odido
  • V
    Vahhab
V
  • Vahhab
  • is een nieuwe Poster
  • 26 oktober 2023

Hi Sven,

I put it 2 meters away and also its previous position, but no connection.

On the AP (disconnected via cable from router): Power light is constant green, the WiFi light is constant green, the Antenna light is off.

best,

Vahhab

S
Moderator
Forum|alt.badge.img+4
  • Sven-Odido
  • Odido medewerker
  • 26 oktober 2023

Hi @Vahhab, 

Can you connect the AP with a wire so i can have a look at it :)

Hangt hier soms rond om Tommie te helpen, geen beloftes.
V
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  • V
    Vahhab
V
  • Vahhab
  • is een nieuwe Poster
  • 26 oktober 2023

Hi @Sven-Odido,

Thank you for your answer. I will connect it today evening and send you a pic when connected via cable and when it is away.

 

best,

Vahhab

Cal van Odido
1 persoon vindt dit leuk
  • Cal van Odido
    Cal van Odido
V
  • Vahhab
  • is een nieuwe Poster
  • 26 oktober 2023

 

Hi Sven,

Please find the pics below:

1- Attaching the cable to the AP

2- AP stabilized after a min:

3- Disconnecting the cable and put the AP an meter away from the router:

The power and WiFi signals are on, but the connection (antenna) signal is off. 

 

Best,

Vahhab

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