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Beantwoord

No internet (fibre+home) [amsterdam]

  • 2 januari 2025
  • 1 reactie
  • 20 Bekeken
S

Internet suddenly stopped working today. Internet light shows red on the moderm. I have tried everything from resetting to unplugging the moderm and fiber optic box. No outages in my area or anything else.

Beste antwoord door Ishana van Odido

Hi ​@silver9, I looked into it right away! I see that it has been forwarded to the technical department and they have sent a technician. You can make an appointment with the link that you received by email and text message. They will then resolve it as soon as possible. For now, I sincerely thank you for your patience and wish you a nice day! Greetings, Ishana

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1 reactie

Ishana van Odido
Moderator
Forum|alt.badge.img+4
  • Ishana van Odido
  • Moderator | Internet + TV
  • 2183 reacties
  • Antwoord
  • 3 januari 2025

Hi ​@silver9, I looked into it right away! I see that it has been forwarded to the technical department and they have sent a technician. You can make an appointment with the link that you received by email and text message. They will then resolve it as soon as possible. For now, I sincerely thank you for your patience and wish you a nice day! Greetings, Ishana

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