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internet connection intermittently lost, Arnhem Zuid.

  • 19 december 2024
  • 2 reacties
  • 28 Bekeken
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  • wang65294
  • heeft eerste post geplaatst
  • 1 reactie

Since last Sunday, intermittent we had internet service completelt lost. The internet status lamp on the odido modem internet was red when there was no internet service. But the status lamp on fiber box are all good. Have tried power on/off and reset but nothing help. The location is at Arnhem Zuid. No network fault or werkzaamheden announce found on Ido website. 

Beste antwoord door Nora van Odido

Hi ​@wang65294, I would love to make sure you are back online as soon as possible. I see that you have already contacted us about this and that you have now made an appointment with a technician from Guidion. Can you please update me after the technician has visited you? 

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2 reacties

Nora van Odido
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  • Nora van Odido
  • Moderator | Internet + TV
  • 1776 reacties
  • Antwoord
  • 20 december 2024

Hi ​@wang65294, I would love to make sure you are back online as soon as possible. I see that you have already contacted us about this and that you have now made an appointment with a technician from Guidion. Can you please update me after the technician has visited you? 

Neem snel een kijkje in onze handige Wiki: https://community.odido.nl/knowledge-base
W
  • wang65294
  • Auteur
  • heeft eerste post geplaatst
  • 1 reactie
  • 20 december 2024

The earliest time for appointment is on next Monday, so I guess I have to enjoy a traditional weekend. 

I will update later after technician visit. Regards!

Nora van Odido
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  • Nora van Odido
    Nora van Odido

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