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Huawei hg659 modem replacement

  • October 27, 2023
  • 2 reacties
  • 63 Bekeken

Hello,

I have my Huawei HG659 router since 2019 but recently it has become more and more unstable especially with WIFI connectivity and slow WIFI speed. I have to occasionally restart it to improve connection temporarily. Can I have it replaced with a more modern router ? 

Beste antwoord door Tommie van Odido

Hey @aelsawy, welcome to our community!
Good of you to raise the alarm for this. The Huawei modem can indeed sometimes struggle with stability. I immediately sent you a new modem. You will receive a message about this soon and once the modem has been sent, you can track the shipment in Mijn Odido! Have a nice weekend. 

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2 reacties

Tommie van Odido
Moderator
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  • Moderator | Internet + TV
  • Antwoord
  • October 27, 2023

Hey @aelsawy, welcome to our community!
Good of you to raise the alarm for this. The Huawei modem can indeed sometimes struggle with stability. I immediately sent you a new modem. You will receive a message about this soon and once the modem has been sent, you can track the shipment in Mijn Odido! Have a nice weekend. 


  • Auteur
  • is een Master Poster
  • October 27, 2023

Hey @aelsawy, welcome to our community!
Good of you to raise the alarm for this. The Huawei modem can indeed sometimes struggle with stability. I immediately sent you a new modem. You will receive a message about this soon and once the modem has been sent, you can track the shipment in Mijn Odido! Have a nice weekend. 

Perfect, thanks Tommie.