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Hello,

I have my Huawei HG659 router since 2019 but recently it has become more and more unstable especially with WIFI connectivity and slow WIFI speed. I have to occasionally restart it to improve connection temporarily. Can I have it replaced with a more modern router ? 

Hey @aelsawy, welcome to our community!
Good of you to raise the alarm for this. The Huawei modem can indeed sometimes struggle with stability. I immediately sent you a new modem. You will receive a message about this soon and once the modem has been sent, you can track the shipment in Mijn Odido! Have a nice weekend. 


Hey @aelsawy, welcome to our community!
Good of you to raise the alarm for this. The Huawei modem can indeed sometimes struggle with stability. I immediately sent you a new modem. You will receive a message about this soon and once the modem has been sent, you can track the shipment in Mijn Odido! Have a nice weekend. 

Perfect, thanks Tommie.


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